Our Process

OUR SERVICES

Property Assessment

We’ll walk through your property with you and assess how to optimize it for peak short-term rental performance. We assess what to improve to create an exceptional experience for guests, such as smart TV’s, premium bedding, or backyard family games to name a few. These amenities contribute to a higher nightly rate, which we’ll express in a detailed comprehensive budget. Our entire onboarding process is made simple and stress free, from applying for city permits to welcoming the first guests

OUR SERVICES

Listing Optimization

Through staging and photography, we’ll set your house up to stand out from the rest. Once staging is done to create that WOW factor for guests, our professional photographer will capture every angle of your house to showcase each stunning room on all our booking platforms.

OUR SERVICES

Dynamic Pricing

Our smart pricing software optimizes your property to maximize revenues. By adjusting pricing based on relevant market data, it will raise and lower prices accordingly to price it perfectly, ensuring no money is left on the table while maintaining a high occupancy rate.

OUR SERVICES

Broad Reach

Maximize reach for highest possible occupancy rate by cross-listing your property on all the most popular booking platforms such as Airbnb and VRBO.

OUR SERVICES

Cleaning

We assign specific cleaners on our team to your property, which allows them to familiarize themselves with the house and get to know all the areas to pay extra attention to. Cleaning is fully covered by us so there’s no expense to you. Our highly trained cleaning specialists complete detailed checklists custom to your property to ensure that it’s left in 5 star condition each and every time. Our highly regarded cleaning procedures contributed greatly to our Superhost status!

OUR SERVICES

Maintenance

We stay one step ahead. Our preventative approach mitigates issues from happening in the first place, such as our ‘noise alert’ hardware that notifies us if guests are being too loud. Our house rules outline that any disturbances result in a lost security deposit, which deters poor behaviour before it happens. These measures have resulted in a lack of issues across all properties – when minor issues do come up, our local maintenance staff are notified and dispatched immediately

OUR SERVICES

24/7 Guest Messaging

We offer 24/7 support and quick responses to guests, also contributing to our Superhost status. We’re always there for our guests and never leave them hanging. The less time they spend waiting to hear back for an answer to their question, the more time they can spend enjoying your home!

OUR SERVICES

Supply Restocking

By utilizing smart inventory management software, we’re notified when supplies are getting low which will automatically order more, guaranteeing no guest ever goes without. Guests will always check in to plentiful supplies like toiler paper, hand soap, shampoo and conditioner. Lots of fresh towels will also be available!

OUR SERVICES

Owner's Portal

Through our property management software, we’ll enable your own portal to give you an inside look at your property. You’ll be able to view bookings, nightly rates, monthly P&L’s, and even block off your own dates for an Owner’s Stay. Simply log in and view everything at any time.